Privacy Policy for Uptown Dentistry PLLC

Uptown Dentistry PLLC (“we,” “us,” or “our”) values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your information, including protected health information, in accordance with applicable laws. We encourage you to review this Policy carefully.

  1. Privacy Practices for Protected Health Information (PHI)

We are legally obligated to protect the privacy of your protected health information (PHI) and provide you with this Policy outlining our legal responsibilities and privacy practices. PHI includes information about you, such as demographic details, that can identify you and pertains to your past, present, or future physical or mental health or condition, as well as related healthcare services.

 

This Policy explains how Uptown Dentistry PLLC may use and share your PHI for purposes such as treatment, payment, or healthcare operations. Any other use or disclosure of your information will require your written authorization, unless otherwise permitted or mandated by law.

How We Use and Disclose Your PHI
We may use and disclose your PHI without your authorization for the following purposes:

  • Treatment: To coordinate or manage your healthcare and related services, including consultations with and referrals to other healthcare providers.
  • Payment: To carry out activities necessary to obtain payment for healthcare services, such as verifying insurance coverage, determining benefits, and conducting utilization reviews.
  • Operations: To support essential business activities, including quality improvement, professional reviews, business planning, and administrative operations.

Examples include:

  • Utilizing a sign-in sheet during registration.
  • Announcing your name in the waiting area.
  • Sending reminders for upcoming appointments.
  • Providing details about products or services relevant to your care.

When we share PHI with business associates, we ensure your privacy is safeguarded through a written agreement.

Any additional uses or disclosures of your PHI will require your written authorization, which you may revoke at any time by submitting a written request.

 

  1. Your Rights Regarding Your PHI
    You are entitled to the following rights regarding your PHI:
  • Inspect and Copy: Access your PHI, except in certain cases, such as information prepared for legal proceedings.
  • Request Restrictions: Request limitations on the use or disclosure of your PHI. However, requests may be denied if they interfere with treatment or healthcare operations.
  • Confidential Communications: Request alternative methods or locations for receiving communications, subject to reasonable accommodations.
  • Amend Your Records: Request corrections to your PHI. If your request is denied, you have the right to submit a statement of disagreement.
  • Accounting of Disclosures: Receive a record of disclosures of your PHI made for non-treatment purposes without your authorization.
  1. Complaints and Questions

If you believe your rights have been violated, you may file a complaint with Uptown Dentistry PLLC by contacting our Office Manager or the Secretary of Health and Human Services. Rest assured, we will not retaliate against you for submitting a complaint.

 

  1. SMS Messaging Policy
    This section outlines how we handle information when you choose to receive SMS messages from Uptown Dentistry PLLC.

Information We Collect:

  • Your phone number
  • Your consent to receive SMS messages

How We Use Your Information:

  • To send SMS updates, promotions, and content tailored to your preferences.

Sharing Your Information:

  • We do not share your phone number or SMS opt-in details with third parties for marketing purposes.

Your Rights:

  • You may opt out at any time by replying “STOP” to any SMS message.

Data Security:

  • We take reasonable precautions to protect your information from unauthorized access or disclosure.
  1. 10DLC Terms and Conditions
    By opting in to receive SMS messages from Uptown Dentistry PLLC (“we,” “us,” “our”), you agree to the following terms:

Service:
You will receive updates, promotions, and other relevant content via SMS.

SMS Messaging Service:
By providing your phone number, you consent to receiving SMS messages, including updates, promotions, and other relevant content.

Message Frequency:
You may receive up to 4 messages per month if you have upcoming appointments.

Message and Data Rates:
Standard messaging and data rates may apply, depending on your mobile carrier’s terms.

Privacy Policy:
Your information will be handled in accordance with the privacy policy outlined on this page.

Opt-Out Instructions:
You can opt out at any time by replying “STOP” to any SMS message to unsubscribe, or by directly contacting Uptown Dentistry PLLC.

Liability:
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

 

  1. Changes to the Policy
    We reserve the right to update or modify this Policy at any time. Any changes will apply to all PHI and personal information we maintain. Updated versions will be available upon request.

To obtain an updated Policy, you may:

  • Call our Office Manager to request a copy by mail.
  • Request a copy during your next appointment.

Contact Us
If you have any questions regarding this Policy or our privacy practices, please reach out to us:

Phone: (646) 265-0299
Email: info@uptowndentistrynyc.com
Address: 39 E 63rd Street Suite 0101, New York, NY 10065